Posted Date:
26/02/2010
Job Code:
28924
Category:
Building Services
Job Type:
Permanent
Salary:
£Competitive
Company:
External
Location:
London
Description:
Purpose/Role To fulfill a continuity role between client operational, critical system and the SPIE Matthew Hall Operational teams. To interact when required with relevant clients I lines of business via the clients Change Management System. To manage and coordinate all engineering training requirements. To retain a detailed understanding of the day to day status of critical plant and to communicate and support the Operational teams via the CSM and associated ESM’s on all relevant mailers. Overview of all systems and practices in place to support the SPIE Matthew Hall operational teams. Such as: - Critical system process and procedures - Client infrastructure documentation – - O&M manuals Prime responsibilities and duties: To have an in-depth understanding of all business critical systems. To lead the development of all “critical systems testing” method statements, risk assessments and procedures. Carry out a lead role in the interaction with Client Operational and critical system teams in recommending alterations, improvements or upgrades to improve infrastructure and resiliency. Criticality Risk assessment including review of critical spares holdings and processes. Additional interacting with relevant clients I lines of business via the client’s Change Management system to satisfy the requirements of all critical works. (Impact will depend on client structure within your campus). Take ownership of the client’s technical needs and pursue effective communications with the custo4er in order to build a stable relationship. - Overview the sites critical plant procedures and record books across all disciplines. Manage post mortem process on incident reporting and subsequent conclusion reports: - Review with effected site management and team. - Update associated conclusion report. - Issue any actions to the effected team - Coordinate documentation updates (with owners such as Compliance & Document Managers). Publish any findings from incident post mortem across Business unit and SPIE Matthew Hall if required. Overview of critical pant service reports, asset plant history and associated sub contractors. Coordinate with individual site management teams. Manage the training requirements including: - Management of all CP & AP requirements (including HV training) for new starters and existing employees to fulfill approval requirements without unnecessary expiry. Owner of associated register containing copies of ALL approvals. - Implementation and management of system training to support the operational teams this should include advice on specialist system training on and off site through to bespoke site specific training. - Follow up future training to be developed to enhance the abilities of the operational team to react/ support as and when required. - Competency grading of all engineering staff in conjunction with site ESM’s. The above will enhance operational support balancing business continuity/risk management and impact. All of the above to be easily viewed by management team/peers via the training matrix. To ensure commonality of all operational, emergency and disaster recovery procedures across all buildings and campus. Support the CSM and ESM’s in keeping them current to reflect the actual nature of the systems. Whenever required assist the ESM’s with the APs in coordinating any critical business programmed works. Carry out annual permit review of all CP/AP requirements. Complete relevant report. Keep an overview of all maintenance contract activities and ensure all business safety case aspects are managed and monitored in accordance with site procedures and requirements. Operate QA procedures and maintain clear and legible records as required under ISO 9001-2000 Be available to attend or manage emergency call-outs and provide written incident reports as and when required. Responsibility for ensuring compliance of all statutory requirements. Overview of the client infrastructure documentation. Assist the document manager to carry out a Gap analysis of drawings to establish shortfalls to all system electronic documents Overview of the status of O&M manuals Calibration and verification of technical instruments. Implement CBM initiatives such as AE analysis and thermography and other best practice innovations. Personal qualities, aptitudes and skills Ability to provide highly effective supervisory skills to the Facilities team Ability to lead, motivate and appraise staff Ability to communicate clearly and concisely to client on an ongoing basis Confidence and commitment to providing a high quality, professional service Ability to develop a good understanding of the customer’s business requirements Good written and verbal communication skills Ability to prioritise work tasks Adaptable and flexible in approach to work Effective problem solving skills Ability to remain calm under pressure Reliable Detail conscious Results/tasks oriented Acceptable personal grooming standards Compliance with a non-smoking, alcohol and drug free company policy Compliance with company administrative procedures Key interfaces: Internal – Operations Manager External – Client Qualifications: Essential: City & Guilds Parts 1, 2 and 3 (Electrical and Electronic Craft Studies 232) or (Electrical Installation 2369) or equivalent; 16th Edition Institute of Electrical Engineers (I.E.E.) Registration of Electrical apprenticeship gained within the building maintenance industry or NVQ Level 2-3 (or equivalent) (Electrical and Mechanical Discipline) Desirable: HNC / HND / Degree in Electrical/Mechanical Engineering or Building Services endorsement HNC / HND / Degree in Building Services Engineering (high level of electrical content) Membership to the Institute of Safety and Health (IOSH) or equivalent. Experience: Essential: Adequate experience gained within a business critical environment in a managerial role with a high level of technical ownership of procedures and systems. A good working knowledge of all Business Critical Systems A good working knowledge of Change Management Procedures in a Merchant Bank or Data Centre environment. Experience HV switching Fault diagnosis and rectification experience Be conversant with current Health and Safety legislation with relevance to safe working practices. Desirable: Extensive experience gained within a critical business environment Practical knowledge of Microsoft packages – Word, Excel, etc Prior experience with permits to work (Authorised Person electrically/mechanically)
